- Why is there no sound when I record comments?
- Why does my webcam only show a black screen?
- What are the network requirements for using VoiceThread?
- How do I clear the cache on my browser?
- Why can't I hear comments?
- Why do I get a spinning wheel when I click the embed button?
- Why do I get a gray screen when I try to load the site?
- Why won't my file upload?
- Why am I not receiving emails from VoiceThread?
- File Types Accepted (images, video, PowerPoint, PDF, documents, music)
- Why can't I see anyone else's comments?
- Having trouble uploading?
- How do I enable cookies?
- I can’t click "Allow" when trying to record a comment or webcam slide. What do I do?
- Why are my PowerPoint slides distorted or blank in VoiceThread?
- Something is still not working!
Troubleshooting
Having trouble with recording comments? Webcam not working? There are many variables that can impact your experience with a web application like VoiceThread. In this area, you'll find solutions for any technical issues you may encounter while using VoiceThread.
Trouble that's not addressed here? Contact us!
